This week’s small business news roundup discusses what small business owners can learn from some of the best companies around, types of insurance you should consider, small biz owner confidence for 2012, and dealing with disgruntled customers and changing postal services.
First two other great roundups:
- This Week in Small Business: Destroying the Internet: The New York Times recaps this week’s events related to the Stop Online Piracy Act (SOPA) and discusses the clout of the Small Business Administration and the Consumers Electronics Show as well as the Federal Reserve’s profit and social media case studies — and much more.
- 3 Things You Should Know About Small Business: Jan. 19: The Street talks about B corps, SOPA and Protect IP Act (PIPA), and the “Give Your Small Business the Push It Needs” contest from Staples, which will give “five businesses up to $50,000 each in free TV advertising in their home markets.”
And now the rest:
- What Small Business Can Learn from Fortune’s ‘Best Companies’ List: You don’t have to be in charge of one of Fortune’s “best companies” to runs your like one. CNBC reports on how small business owners can “create a satisfying work environment.”
- 13 Types of Insurance a Small Business Owner Should Have: Forbes shares this comprehensive list of types of insurance you should think about having for your business from general liability and property insurance to data breach and personal umbrella insurance.
- Over 70 Percent of Small Business Owners Predict a Healthier 2012, Attributing an Advisory Board to Success: At Market Watch, a press release by The Alternative Board reports that “[s]eventy one percent of small business owners, specifically those polled who are part of an advisory board, are predicting an increase of up to 10 percent in profits over the next 12 months.”
- How to Turn Fuming Customers Into Lifelong Fans: The Washington Post offers advice to small business owners on how to handle disgruntled clients — hint, it does not involve “screaming and hollering.”
- How Your Small Business Can Use Technology to Replace the Post Office: Business Insider offers great tips on how your business can survive fewer physical post offices and the deletion of next-day first class mail service. These suggestions are still using postal services, of course, just more conveniently for your business.
What’s new in your small business world this week? And how is 2012 treating your small business so far?